POSCH returns form for faulty parts

My Data

Salutation

First Name

Last Name

Street

House Number

ZIP Code

City

Country

Case Handler Phone Number

Company Name

Contact Person Email Address

Machine Information

Machine Article Number (until 2004)

Year of Manufacture

Serial Number (from 2005)

Complaint Number

Date of Damage Occurrence

Machine Owner (Company Name or Private User Name)

Additional Remarks

Please return the goods within the maximum return period of 30 days, cleaned and not disassembled, directly to POSCH GesmbH Leibnitz, Spare Parts Warehouse.

Return Goods Information

Quantity

Returned Part Article No. / Description

New Part or Defective Part

Further Return Goods Information

Switches

Mechanically Defective

Transport Damage

Electrical defect due to water

Electrical defect - burnt contacts

Electrical malfunction under certain conditions

Defect confirmed by electrician

Other Fault

Valves

Mechanically Defective

Transport Damage

Leakage at control spool

Detent does not hold or holds poorly

Lever bearing defect

Pressure relief valve defect

Solenoid or electrical defect

Other Fault

Electric Motor

Feet, housing or fan wheel mechanically damaged

Transport Damage

No electrical function

Electrical malfunction under certain conditions

Defect confirmed by electrician

Other Fault

Pumps

Leaking at Shaft Seal

Leakage at suction or pressure connection

Leakage at pump body

Noisy

Pump reaches little or no pressure

Other Fault

Multi-Stage Pumps: Which Stage Is Faulty?

Cylinders

Leakage at seals

Leakage at weld seam

Piston rod damaged

Other Fault

Gearboxes

Leakage at shaft seal

Bearing defect

Noisy

Other Fault

Gearbox Leaks At

Circular Saw Blades

Teeth Defective

Radial runout

Axial runout

Other Fault

Have You Already Received a Spare Part?

Description / Complaint

The return of goods is only possible in accordance with our GTC. These can be found at www.posch.com/agb and in the current POSCH Service Manual under "General Warranty Guidelines".

I have read, understood and expressly agree to the General Terms and Conditions (GTC).

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Returns form for defective items

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