Service & Support from POSCH

We guarantee the delivery of wear and spare parts for over 20 years

Better service for better machines

Despite the highest quality standards in the design of our machines, wear parts must be replaced after a certain period of use.

To ensure we can provide you with fast and expert assistance should you require service, POSCH sells its products exclusively through trusted specialist retail partners, who will be happy to assist you at any time. Furthermore, POSCH guarantees a 20-year supply of spare parts .

Fast assistance starts with the right data

To ensure your machine is back in operation as quickly as possible, please have the details from the type plate ready for your contact person. Ideally, we will need the serialnumber of your machine

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If no serial number is available (year of manufacture before 2005), please note down the item number (e.g. M6241) and the machine description (e.g. tilting saw) from the type plate on your machine.

Optimal maintenance

POSCH machines are fitted with high-quality components from Hatz. To ensure fast and effective support and repairs, please contact the HATZ Service Team directly.

POSCH service

Options for returning spare parts

With our special POSCH service , we offer you a straightforward range of options for returning spare parts – fast, simple and customer-focused.

We ensure that our machines are fitted with high-quality parts . Should a spare part nevertheless prove to be faulty, please contact us using the form.

 

Technical FAQs

Your direct route to a solution

Whether it’s operation or maintenance – you ’ll find practical answers and helpful solutions for your POSCH machine in our technical FAQs . This way, you can see key information at a glance and sort out many queries yourself fast and easily.